Shipping policy

Shipping policy

At HOUSE OF VRAJ, we understand the importance of quick and reliable domestic to our valued customers.

PAN INDIA
Standard: 7 - 15 Business Days

Tracking Your Parcel
once you've placed your order, we'll promptly prepare and dispatch your package within 48 hours. You will automatically receive tracking information via email, and if you've provided your phone number with your order, we'll also send it via text message. In case you don't find the email, please remember to check your spam folder.

If you have any inquiries regarding shipping, please don't hesitate to direct message us on Instagram at @houseofvraj.co

Can I Cancel or Modify My Order?
Should you need to cancel or make changes to your order, kindly send us a direct message on Instagram at @houseofvraj.co as soon as possible OR mail at houseofvraj@gmail.com  We will do our utmost to accommodate your request. However, please note that once an order has been submitted, we cannot guarantee that it can be cancelled or modified.

Here's what you need to know about our shipping process:

Order Processing:
All domestic orders are processed swiftly, typically within 2-3 business days. Please remember that we do not process orders on weekends or holidays to ensure efficient handling of your purchases.

Delivery Timeline:
Once your order is dispatched from our warehouse, you can expect it to reach your doorstep within 7-15 working days, depending on your location. Our efficient delivery network ensures your products arrive promptly and in excellent condition.

Shipping Charges:
For orders below ₹1000/-, a nominal non-refundable shipping charge of ₹50/- will be added to your order total. We aim to provide cost-effective shipping options while maintaining the quality of service you deserve.

Order Tracking:
When your order ships, we'll send you an email notification containing a tracking number. You can use this tracking number to monitor your order's progress, and we kindly ask for your patience as it may take up to 48 hours for the tracking information to become available.

Delayed Shipments:
In the rare event of a significant delay in shipment, our dedicated customer support team will contact you via email or telephone to keep you informed and address any concerns promptly.

Questions or Concerns:
If you have any questions or concerns about your order, shipping, or delivery times, please don't hesitate to contact our dedicated customer support team at houseofvraj@gmail.com

We are here to assist you and ensure your shopping experience with us is smooth and enjoyable, whether you're a domestic or international customer.

Thank you for choosing HOUSE OF VRAJ for your shopping needs. We look forward to serving you, no matter where you are.